The Internet of Things or IoT is the name given to anything computers can remotely manage, alter and monitor. And, anything is the operative word. Fridges, air conditioners and other appliances, cars from accelerator to brakes, wearing apparel, inventories on store shelves, water and power utilities – virtually anything that connects to the Internet. And, of course, where you find the Internet, you also find politically motivated hackers to cyberthieves and terrorists.
Andreas Baumhof, chief technology officer, ThreatMetrix points out that, “The Internet of Things is coming on faster than we can cope with it. Soon enough, we will be living in smart houses and all of our critical infrastructure will be managed online. This extensive interconnectivity poses a severe risk with cybercriminals having more and better opportunities to disrupt critical utilities such as our nation’s water supply and other vital infrastructure.”
Echoing Andreas Baumhof’s concerns is Bruce Schneier, chief technology officer of Co3 Systems, a company that creates software to automate incident response. In a piece on wired.com, he explores why this brave new world of IoT comes with some nasty baggage and harkens back to the early days of the Internet when some kid whose girlfriend dumped him could take his revenge by making a bug that wreaked havoc across the planet.
We’re at a crisis point now with regard to the security of embedded systems, where computing is embedded into the hardware itself — as with the Internet of Things. These embedded computers are riddled with vulnerabilities, and there’s no good way to patch them.
It’s not unlike what happened in the mid-1990s, when the insecurity of personal computers was reaching crisis levels. Software and operating systems were riddled with security vulnerabilities, and there was no good way to patch them.
Companies were trying to keep vulnerabilities secret, and not releasing security updates quickly. And when updates were released, it was hard — if not impossible — to get users to install them. This has changed over the past twenty years, due to a combination of full disclosure — publishing vulnerabilities to force companies to issue patches quicker — and automatic updates: automating the process of installing updates on users’ computers. The results aren’t perfect, but they’re much better than ever before.
But this time the problem is much worse, because the world is different: All of these devices are connected to the Internet. The computers in our routers and modems are much more powerful than the PCs of the mid-1990s, and the Internet of Things will put computers into all sorts of consumer devices. The industries producing these devices are even less capable of fixing the problem than the PC and software industries were.
If we don’t solve this soon, we’re in for a security disaster as hackers figure out that it’s easier to hack routers than computers. At a recent Def Con, a researcher looked at thirty home routers and broke into half of them — including some of the most popular and common brands.
To understand the problem, you need to understand the embedded systems market.
Typically, these systems are powered by specialized computer chips made by companies such as Broadcom, Qualcomm, and Marvell. These chips are cheap, and the profit margins slim. Aside from price, the way the manufacturers differentiate themselves from each other is by features and bandwidth. They typically put a version of the Linux operating system onto the chips, as well as a bunch of other open-source and proprietary components and drivers. They do as little engineering as possible before shipping, and there’s little incentive to update their “board support package” until absolutely necessary.
The system manufacturers — usually original device manufacturers (ODMs) who often don’t get their brand name on the finished product — choose a chip based on price and features, and then build a router, server, or whatever. They don’t do a lot of engineering, either. The brand-name company on the box may add a user interface and maybe some new features, make sure everything works, and they’re done, too.
The problem with this process is that no one entity has any incentive, expertise, or even ability to patch the software once it’s shipped. The chip manufacturer is busy shipping the next version of the chip, and the ODM is busy upgrading its product to work with this next chip. Maintaining the older chips and products just isn’t a priority.
And the software is old, even when the device is new. For example, one survey of common home routers found that the software components were four to five years older than the device. The minimum age of the Linux operating system was four years. The minimum age of the Samba file system software: six years. They may have had all the security patches applied, but most likely not. No one has that job. Some of the components are so old that they’re no longer being patched. This patching is especially important because security vulnerabilities are found “more easily” as systems age.
To make matters worse, it’s often impossible to patch the software or upgrade the components to the latest version. Often, the complete source code isn’t available. Yes, they’ll have the source code to Linux and any other open-source components. But many of the device drivers and other components are just “binary blobs” — no source code at all. That’s the most pernicious part of the problem: No one can possibly patch code that’s just binary.
Even when a patch is possible, it’s rarely applied. Users usually have to manually download and install relevant patches. But since users never get alerted about security updates, and don’t have the expertise to manually administer these devices, it doesn’t happen. Sometimes the ISPs have the ability to remotely patch routers and modems, but this is also rare.
The result is hundreds of millions of devices that have been sitting on the Internet, unpatched and insecure, for the last five to ten years.
Hackers are starting to notice. Malware DNS Changer attacks home routers as well as computers. In Brazil, 4.5 million DSL routers were compromised for purposes of financial fraud. Last month, Symantec reported on a Linux worm that targets routers, cameras, and other embedded devices.
This is only the beginning. All it will take is some easy-to-use hacker tools for the script kiddies to get into the game.
And the Internet of Things will only make this problem worse, as the Internet — as well as our homes and bodies — becomes flooded with new embedded devices that will be equally poorly maintained and unpatchable. But routers and modems pose a particular problem, because they’re: (1) between users and the Internet, so turning them off is increasingly not an option; (2) more powerful and more general in function than other embedded devices; (3) the one 24/7 computing device in the house, and are a natural place for lots of new features.
We were here before with personal computers, and we fixed the problem. But disclosing vulnerabilities in an effort to force vendors to fix the problem won’t work the same way as with embedded systems. The last time, the problem was computers, ones mostly not connected to the Internet, and slow-spreading viruses. The scale is different today: more devices, more vulnerability, viruses spreading faster on the Internet, and less technical expertise on both the vendor and the user sides. Plus vulnerabilities that are impossible to patch.
Combine full function with lack of updates, add in a pernicious market dynamic that has inhibited updates and prevented anyone else from updating, and we have an incipient disaster in front of us. It’s just a matter of when.
We simply have to fix this. We have to put pressure on embedded system vendors to design their systems better. We need open-source driver software — no more binary blobs! — so third-party vendors and ISPs can provide security tools and software updates for as long as the device is in use. We need automatic update mechanisms to ensure they get installed.
The economic incentives point to large ISPs as the driver for change. Whether they’re to blame or not, the ISPs are the ones who get the service calls for crashes. They often have to send users new hardware because it’s the only way to update a router or modem, and that can easily cost a year’s worth of profit from that customer. This problem is only going to get worse, and more expensive. Paying the cost up front for better embedded systems is much cheaper than paying the costs of the resultant security disasters.
Adding a positive note, Baumhof believes that “given today’s sophisticated cybercriminals…businesses must collaborate through a global network for a collective response to cybercrime.”
To present a united front, industries – including financial services, e-commerce, payments, enterprises, social networks and others can turn to global data repositories such as ThreatMetrix’s™ Global Trust Intelligence Network, nicknamed The Network.
ThreatMetrix secures Web transactions against account takeover, payment fraud, identity spoofing, malware, and data breaches. The ThreatMetrix Global Trust Intelligence Network, which analyzes 500 million monthly transactions, provides context-based authentication and Web fraud prevention to help companies accelerate revenue, reduce costs and eliminate friction. ThreatMetrix protects more than 1,900 customers and 9,000 websites across a variety of industries, including financial services, enterprise, e-commerce, payments, social networks, government, and insurance. For more information, visit www.threatmetrix.com or call 1-408-200-5755.
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