Online Gaming

  • Enhance Online Gaming Experience
  • Detect Fraud and Problem Gamblers
Explainer VideoCase Study

Real-Time Passive Authentication to Distinguish Good Players from Bad

Real Time Online Fraud Prevention

Did You Know?

39% of the most privacy-threatening consumer applications also contain malware! Download Gaming Deep Dive Q3 2016 Cybercrime Report
Online gaming companies use ThreatMetrix to prevent collusive play and bonus abuse, promote responsible gaming and eliminate fraud while delivering a frictionless digital experience.

A game of skill, a promise of fair play and a great online experience attracts a loyal following. The experience suffers when organized rings use multiple accounts to control outcomes. Gaming sites suffer when credit and deposit fraud, professional money laundering and compulsive gamblers frequent their business.
ThreatMetrix ensures that anyone accessing these online games are who they claim to be without adding friction to the user experience.

Keys to Verify Digital Identity - Read the Whitepaper!

Identify and Block Gamblers Using Stolen or Spoofed Identities

Cybercriminals use various tricks to gain access to customer accounts and then drain funds or virtual currencies from their accounts. Problem gamblers and opportunists alike often try to exploit free bonuses that are offered when a new user opens an account. Likewise gamblers and self-excluders who have been blocked from play because of problem behavior can try to trick the system by signing up using a stolen or spoofed identity.

ThreatMetrix can identify such behavior by making correlations between a user’s digital identity, looking at whether devices, locations and IP addresses, for example, have been associated with bad play in the past.

Relying on static PII attributes alone would result in millions of losses. Static identity attributes are only useful when paired with dynamic user information so you can look for linkages and patterns. This makes the ThreatMetrix solution a significant component of our fraud model. - Head of Fraud, Online Lender

Identify Fraudsters Attempting to Control Multiple Accounts for Financial Gain

Collusive play offers fraudsters the opportunity to manipulate outcomes using a series of linked gaming accounts, for example, to control several hands at an online poker table. This can lead to huge fraud losses and frustration for trusted users who are trying to enjoy the game. ThreatMetrix can detect multiple accounts originating from the same device or IP address, and flag these as high-risk indicators of fraudulent play.

Using ThreatMetrix we can clearly see the spider web of linked, fraudulent accounts. We’ve almost got a 100% hit rate on known negative devices. - Jim Winters, Director of Financial Crime, Fraud & Underwriting, TSB

Identify Problem Gamblers or People Betting on Someone Else’s Behalf

The addictive and negative behavior of problem gambling can have a hugely detrimental effect on family life and the wider community. While some problem gamblers self-exclude, they can often relapse into problem behavior or persuade someone else to gamble on their behalf. ThreatMetrix can help identify key links and associations to the restricted user’s devices or identities. High-risk activity can then be blocked in real time.

ThreatMetrix allowed us to have bespoke, risk-based authentication. We continue to improve the online experience for valued customers while removing unnecessary friction. - Evgeny Vinogradov, Head of Data Warehousing & Analytics, Yandex.Money

Help the Gaming and Gambling Industry Comply with Diverse Legislation

Operators have legal responsibilities and business interests to keep online gaming and gambling crime-free. It’s simply good for business to spot suspicious activities related to money laundering or to identify funds belonging to or held by a designated person who is subject to financial sanctions. The powerful smart analytics engine from ThreatMetrix is easily tuned and continually refined to needs of your individual business.

ThreatMetrix has some of the biggest banks and payments providers in the world feeding into its Network, and we can leverage that. It makes us feel protected.
- Paul Abbey, CRO, MoneyPlace

Minimize Losses from Fraudulent Play, Preserving Experience for Good Gamers

Fraud such as stolen credit cards, phishing emails sent to players and pharming operations (where players browser sessions are compromised) can all have a detrimental impact either directly or indirectly to operators. But placing disruptive authentication obstacles in the path of legitimate players can produce an alienating experience.

ThreatMetrix blocks high-risk players in real-time and authenticates players transparently to not only protect revenue and reputation, but also to deliver a frictionless digital experience to help grow life-time value of trusted players.

ThreatMetrix was the partner we were looking for. Not only does it have robust fraud prevention capabilities but it delivered these to us in such a way that we were able to integrate data in our own risk engine and machine learning models. - WePay Online Payment Solutions

What Our Customers Say

“ThreatMetrix helps us maintain our outstanding reputation by protecting our customers. Plus, we are growing our business because ThreatMetrix keeps good customers from being unhappy.”

People gathering around a mobile phone depicting a lack of mobile app security leading to fraudulent media transactions

Fraudulent Account

Fraudsters often use false and stolen information to open new accounts. These fraudulent accounts are often used to masquerade as new players or misuse promotions and services. ThreatMetrix enables operators to identify and filter out unwanted guests, flags suspicious behavior and detects suspicious devices and botnets automating fraudulent account creations.

Solution Brief
Digital numbers depicting cross-channel identification and online gaming fraud

Account Takeover

Cybercriminals armed with user IDs and passwords login to customer accounts and commit fraud. This enables previously banned/restricted users, professional syndicate gamblers for "bowling" operations, or they simply defraud legitimate customers. ThreatMetrix detects account takeover attempts in real time stopping fraudsters at the front door.

Solution Brief
Decision Linking

Global Shared

Operators need to clearly differentiate the experience for trusted users while blocking fraud in real time. This includes supporting responsible gambling by recognizing self-excluded players. ThreatMetrix layered solution ensures online guests across web and mobile channels are legitimate before they connect and without disrupting legitimate play.

Solution Brief

Online Gaming Site Reduces Fraud Losses with ThreatMetrix

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ThreatMetrix Supporting Visa Consumer Authentication Service

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