Cybersecurity

CX and Cybersecurity: Don’t Treat Your Customers Like Criminals

2019 promises big rewards for businesses that can strike the right balance between CX and cybersecurity—and dangerous new threats for those falling short.

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Frank Teruel
Posted January 9, 2019
Fraud Prevention

4 Mobile Fraud Trends to Look Out for in 2019

The mobile channel made larger than expected gains during the holiday shopping season— however, the associated security concerns could spell trouble ahead for businesses in retail, payments, and financial services in the year ahead.

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Daniel Welch
Posted January 3, 2019
Cybercrime

Credential Stuffing: Big Breaches Have Bot Attacks Ramping Up Fast

A spike in large data breaches in recent months is fueling a credential stuffing epidemic around the world, as cybercriminals use login credentials from one business to hijack customer accounts at another.

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Alisdair Faulkner
Posted December 20, 2018
Digital Identity

Protecting the Customer, Not the Money

"The customer comes first" started out as the secret to success in business. Now it's the secret to 21st century cybersecurity, too.

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Mike Yeardley
Posted December 18, 2018
Cybercrime

Cybercriminal Networks: As Bad Guys Band Together, Shouldn’t Businesses?

Cybercriminals are growing more networked in their efforts. Businesses can counteract this by utilizing the power of global shared intelligence.

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Daniel Welch
Posted December 13, 2018
Cybercrime

Hunting for Money Mules: Stop the Mules, Stop the Digital Banking Fraud

Financial institutions are increasingly collaborating with one another to set up proactive initiatives that map out the complex networks of money mule accounts that facilitate global cybercrime.

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Mike Nathan
Posted December 11, 2018
Fraud Prevention

Digitalization’s Double-Edged Sword: Telcos Face More Fraud in 2019

The accelerating move into digital channels to meet customer demands, the boom in mobile adoption worldwide and the need to fend off new and incumbent competitors, all make digitalization a strategic imperative.

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Jason Lane-Sellers
Posted December 5, 2018
Fraud Prevention

Top 4 Takeaways from the 2018 Black Friday Week Shopping Spree

The lowdown on the top four takeaways from analysis of transaction and fraud patterns during the week of Black Friday.

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Rebekah Moody
Posted December 5, 2018
Fraud Prevention

The Four Key Principles of Data Sharing for Fraud Prevention

Embracing a shared data approach to fraud prevention is vital, as you have a much more complete picture of what constitutes normal versus suspicious behavior.

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Lizzie Clitheroe
Posted November 29, 2018
Fraud Prevention

Data Sharing for Fraud Detection: How Do We Get Ahead of the Fraudsters?

Organizations possessing digital fortunes must look for data sharing on fraud so that fraudsters do not capitalize on their lack of knowledge.

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Lizzie Clitheroe
Posted November 27, 2018
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