March 15, 2019
Automate manual fraud reviews
Case Management provides a proactive approach to fraud detection, improving efficiency and streamlining the review process. Case Management monitors, updates and isolates transactions that require additional review. It provides a smarter, more integrated way to handle increasingly complex caseloads.
The solution is based on a queue architecture that is flexible enough to adapt to organizations’ evolving business processes.
It can integrate into other solutions via APIs to allow downstream automation, further reducing manual activities. By creating a case, an analyst can track and associate other events and attributes to it. The organization can then use this information about detected or missed fraud events to support predictive detection and smart learning models.