Real-Time Passive Authentication to Protect Customer Accounts and Transactions
Did You Know?Mobile transactions now represent 53% of financial services digital interactions Download Q4 2016 Cybercrime Report
Banking and brokerage companies use ThreatMetrix to enable customers to transact safely and as easily and quickly as possible.
Banking customers want secure, fast transactions, but traditional multi-factor authentication can deliver an alienating experience. Cybercriminals are also adept at defeating these step up challenges.
The ThreatMetrix Digital Identity Network provides integrated device, location, behavioral and threat analytics to deliver frictionless, dynamic authentication for every new account registration, login and payment.
Instantly Recognize Legitimate Customers and Get Fraudsters Off Your Website
The global trend of increasingly sophisticated breaches and attacks continues to rise and probably will do so indefinitely. Fraudsters use false and stolen personal information to target financial institutions by opening new accounts, applying for credit and transferring funds. Fraudulent accounts are then used to run up debt, engage in money mule scams and defraud legitimate customers. The ThreatMetrix Digital Identity Network prevents fraud by instantly and transparently verifying online guests against trusted digital identities built from billions of online transactions from around the globe.
Using ThreatMetrix we can clearly see the spider web of linked, fraudulent accounts. We’ve almost got a 100% hit rate on known negative devices.- Jim Winters, Director of Financial Crime, Fraud & Underwriting, TSB
Prevent Unauthorized Account Access Without Adding Friction
As EMV chip cards and tokenization are making it harder for criminals to access customer data outside of banks and brokerages, cyber criminals are changing tactics. Fraudsters are now expected to intensify sophisticated digital attacks against financial institutions exploiting everything from zero day vulnerabilities to man-in-the-middle proxies and scripted bot attacks to assume control of customer accounts.
ThreatMetrix aggregates digital transactions from across the globe and stitches together digital identities by recognizing the constantly changing relationships between individuals, their behaviors, locations and devices. This enables all of our customers to recognize over 1.4b legitimate and fraudulent identities from over 4.5b devices across the globe. This produces up to a 95% recognition rate. That’s the power of global shared intelligence.
We’ve had members come in to the branch to thank us- Enis Huseyin, IT Manager, BankstownCity Credit Union
personally because they weren’t aware they had online
security issues…ThreatMetrix helps identify threats and
keeps our members’ money safe.
Eliminate Friction by Initiating Step Up Authentication Only When Necessary
Traditional authentication methods such as user ID and password are simply no longer effective — too many data breaches! Tacking on out of band or two-factor authentication for everyone creates a cumbersome, alienating digital experience. The trick is to use step up authentication when it’s necessary to stop fraud, not when it impedes the experience for legitimate customers.
ThreatMetrix solves this challenge with a combination of big data analytics, smart rules and machine learning that can authenticate online guests and detect nascent threats such as Trojans and malware instantly and transparently. Our solutions let you know when step up authentication (including smartphone-based biometric authenticators) is necessary based on a complete assessment of the actual risk posed. This intelligent, coordinated approach provides superior fraud protection while dramatically reducing customer friction.
What attracted us to [ThreatMetrix] was the fact that it provides a new way of countering cyber crime at the weakest point – the account holder’s computer, as often people do not even have the basics such as a firewall or anti-virus software installed.- Ray Battle, Chief Executive Officer, BCU
Avoid Transactions from Devices Compromised by Malware
Users conducting online transactions with their own verified devices can often be the victims of transaction fraud. Some common attacks against end-user devices include Man-in-the-Middle (MitM), Man-in-the-Browser (MitB), phishing, session hijacking, key-logging and other malware-driven attacks. Fraudsters use these attacks to bypass simple device intelligence solutions by launching attacks from the user’s recognized device and authenticated session. ThreatMetrix detects these types of attacks to prevent fraudsters from successfully passing off fraudulent transactions as legitimate ones.
We chose ThreatMetrix as our online transaction security solution as it was in the best interests of our members. ... ThreatMetrix has a great understanding of the security space, as well as the financial services industry – they understand how we as a Credit Union work within the community.- Gavin Cook, Corporate Services Manager, Orange Credit Union
Tailor Fraud Detection to the Specific Needs of Your Business
In an increasingly connected world, real-time detection of potential threats continues to challenge financial institutions and other digital businesses. The challenge is that consumers can behave in very diverse and unpredictable ways. Sophisticated fraudsters also use techniques to mimic legitimate user behavior making them hard to detect.
ThreatMetrix takes a unique, clear box approach to machine learning, which provides financial institutions an extremely powerful way of detecting and analyzing changes in user behavior. This is combined with advanced behavioral analytics algorithms that offer customizable toolsets for defining advanced rules which accurately identify fraudulent behavior.
We wanted to be sure that our clients’ online sessions- Alister Bennett, Head of Product Management and Development, Rabobank Australia and New Zealand
were protected to a high degree, which is why we
turned to ThreatMetrix. Many of our clients have been very thankful for our technical expertise in helping them prevent malware and other cyberattacks.
Ensure Security Protection Support Regulatory Requirements
Financial institutions are under constant pressure to comply with myriad government regulations and industry standards – especially for security. Ensuring fraud protection platforms are both effective and compliant can create conflicting goals within the institution and soak up valuable resources. ThreatMetrix solutions are explicitly designed and continuously enhanced to help financial institutions comply with evolving global regulations including FFIEC mobile protection requirements (US) and PSD2 mandates (Europe).
A large multinational bank uses ThreatMetrix to identify in real time customer access attempts from restricted locations. These transactions are marked as high risk by detecting the presence of proxies/VPNs to mask true location. The bank also identifies previously flagged cybercriminals using ThreatMetrix global shared intelligence.- See case study: Multinational Bank Improves Customer Experience and Addresses OFAC Requirements
EMV chip cards and tokenization are driving cybercriminals online, and they are armed with user IDs and passwords to login to customer accounts. This can have devastating impacts to your customers, business and brand. ThreatMetrix detects account takeover attempts in real time - stopping fraudsters at the front door.
Fraudsters often use false and stolen information to open new accounts. These fraudulent accounts are then used to run up debt, engage in money mule scams and defraud legitimate customers. ThreatMetrix supports risk-based decisioning that prevents fraudulent accounts.
Legitimate customers with compromised devices present fraud risk from Man-in-the-Middle (MitM), Man-in-the-Browser (MitB), phishing, session hijacking, key-loggers and other malware-driven attacks. ThreatMetrix detects these types of attacks to help customers avoid transacting with a compromised device.
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