Existing Customers

Policies Tune-Up

This is a fixed price engagement where ThreatMetrix™ will analyze historical ThreatMetrix data and truth data from the customer to make recommendations for policies changes. Some of the policies that ThreatMetrix will look at implementing changes include custom match attribute, anomaly thresholds and others.

Key milestones include:

  • Meeting with the business owner
  • Presentation of report showing key metrics of system and recommended policies changes
  • Approved policies changes implemented

This engagement will end with the agreed upon policies changes implemented.

The policies tune-up offering is available as a onetime offering and as a subscription service.

Partner Training

Partner training is a one day (six hour) training class that is given at the partner’s site to a group of up to 12 individuals. Contents will be selected from a combination of both existing new material on the topics of policies, UI, and integration. ThreatMetrix will customize the content based on the way in which the partner is integrating the ThreatMetrix solution.

Fraud Analyst Training

This two-hour, web-based training course shows business analysts how to use the ThreatMetrix portal and reporting applications. Topics include looking up transactions, identifying patterns, black and white listing and modifying policies.

ThreatMetrix Professional Services Datasheet
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