The Impact of Digitalization in Telecoms Fraud and Risk

Communications Fraud & Control AssociationDecember 5-6, 2018 | London, United Kingdom

ThreatMetrix is pleased to host the upcoming Communications Fraud Control Association (CFCA) educational event in London. The event will provide training, education and networking for attendees. The theme of the event is on the impact of digitalization in the telecoms market and its crossover into finance, eCommerce and other markets. The event will look to highlight the risks and trends in fraud that are being felt within the marketplace and across related sectors.

Delegates will network with telecom thought-leaders from across the world to learn and exchange information over two days. Day one will have focused training sessions and education workshops in the afternoon covering the latest developments in the market and help attendees understand the impacts, risk and approaches required to combat fraud. Day two will encompass case studies and panel sessions from experts representing leading providers from across the telecoms, finance and eCommerce sectors.


Day One

Afternoon – Training Sessions and Workshops on:

  • Digitalization of the customer journey and impact on fraud prevention
  • Understanding new trust, verification and application monitoring techniques
  • Analysis of the Omnichannel experience to and understanding of what is needed

Evening – Welcome Dinner

Day Two

Full day of case studies, panel discussions, and presentations:

  • Lloyds Digital Banking – Verifying the customer journey over digital and mobile
  • Lessons from “across the pond” – North American panel session on latest fraud issues in handset fraud and account takeover
  • An Association View – How telecoms associations are working with their members to manage fraud
  • European Cybercrime Report 2018 – latest insights on cyber threats
  • The Omnichannel Approach – how to integrate and manage fraud prevention across the omni channel customer experience
  • Crowdsourcing – tapping into a carrier’s strength

Speakers Include:

  • Daniel Holmes, Digital Fraud Analytics at Lloyds Banking Group
  • Glen Winn, Head of Revenue Assurance and Fraud at Virgin Media
  • Amber Kerr, IT Application Development Manager at Union Telephone Company and CFCA Board Member
  • Stacy Graham, Director of Fraud Management and International Product at Intelliquent
  • Abhijeet Singh, Fraud Product Manager at BICS
  • Tony Maher, Chief Operations Officer at Telecommunications UK Fraud Forum (TUFF) Ltd
  • Mark Broom, Chair at GSMA Fraud & Security Group
  • Peter Cox, Founder and CEO at UM Labs Ltd and ITSPA Champion

Venue Location

Hilton Hotel Double Tree, West End
92 Southampton Row, Bloomsbury, London WC1B 4BH, UK
Phone: 020 7242 2828

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