August 14, 2018
Dan Welch Joins ThreatMetrix as Senior Vice President of Global Services to Advance Customer Success Worldwide
Posted June 8, 2017
ThreatMetrix commitment to serve growing customer community strengthened by Welch’s leadership and expertise
SAN JOSE, California – June 8, 2017: In the lead up to the company’s first EMEA Digital Identity Summit in London next week, ThreatMetrix®, The Digital Identity Company®, today announced it has appointed Dan Welch as senior vice president of global services. Welch joins ThreatMetrix with extensive enterprise business development, operations and customer success experience. He has established global customer service departments at several high-tech organizations.
Welch’s career spans over 30 years, during which time he has held a range of senior leadership positions at high-growth companies. In this new role, he will be responsible for all worldwide service initiatives, including advancing product engagement and driving total customer satisfaction.
“We’re thrilled to welcome Dan to the team as we drive deeper, longer-term relationships with our customers,” said Reed Taussig, president and CEO of ThreatMetrix. “Dan will play a crucial role in driving our global services strategy to enable our customers to securely drive growth across their digital channels, by effectively leveraging the power of trusted digital identities.”
Welch originated his career in software development, having served as director of engineering at Unify Corporation where he managed the creation of one of the first integrated 4GL applications and tripled annual revenues. After Unify Corporation, Welch built the services department and ran EMEA sales operations at Callidus Software, where he helped grow the company to a $100 million run rate and eventual IPO.
Other career highlights include working at data security company Vormetric and at Miratech Holdings, a corporate legal marketplace that was successfully sold to a private equity group. After Miratech Holdings, Welch held the chief operating officer position at HealthEdge, where he streamlined customer service efforts to help transform payor organizations into healthcare leaders. Prior to ThreatMetrix, Welch served as vice president of enterprise sales at Xactly Corp.
“I’m very excited to join the cutting-edge digital identity space and further optimize the services department, as ThreatMetrix expands its global customer base across industries,” said Welch. “ThreatMetrix is an exceptionally highly regarded company in the global tech sector, and I look forward to bringing its customer success work to an even higher level.”
For more information about Digital Identity Summit EMEA, visit https://digitalidentitysummit.com/london/.
ThreatMetrix®, The Digital Identity Company®, is the market-leading cloud solution for authenticating digital personas and transactions on the Internet. Verifying more than 20 billion annual transactions supporting 30,000 websites and 4,500 customers globally through the ThreatMetrix Digital Identity Network®, ThreatMetrix secures businesses and end users against account takeover, payment fraud and fraudulent account registrations resulting from malware and data breaches. Key benefits include an improved customer experience, reduced friction, revenue gain and lower fraud and operational costs. The ThreatMetrix solution is deployed across a variety of industries, including financial services, e-commerce, payments and lending, media, government and insurance.
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